Analyzing the issues - I conducted an analysis on potential locations, where my company could engage in Offshoring of Technology Shared Services for software development, testing and system maintenance and support, to ensure the company reduces costs, supports the strategy, and accesses the required skills.
Summarizing the analysis & option selected – The analysis and evaluation concluded that India and Mauritius were suitable offshore destinations. An in depth analysis of entry modes, showed that captive offshoring was not suitable, due to substantial capital investment and management administration required. This ruled out Mauritius. A strategic partnership option did not score well against the offshore outsourcing option especially considering the potential cultural distance and liability of foreignness disadvantages. Based on this, the preferred option selected was offshore outsourcing contracts with outsourcing companies in India.
Critical reflection of selected option - With this option, the company could keep the shared services environment stable, close the skills gaps, and allow its profit centres to focus on the business strategy.
My reflections
- I really found this assignment challenge interesting and motivating. I loved learning about the various outsourcing and offshoring concepts.
- Gaining insights into the various countries proved very valuable as I could relate this back into the organisation.
- Once again, I made contact with an offshoring expert (within the company) and once again I was not given any assistance
- Will this strategy be executed? I really see this assignment as the one that my company can implement due to the massive changes happening in the organisation at present, and cost cutting being a crucial driver for success.
Overall, this was a fantastic assignment and one that I am
deeply proud of
...Me
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